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From Eric
My communication improves when I take on more responsibility in my conversations with others.
Yes, it’s more work, but you will have fewer of these statements.
When your message is not getting across to your children, colleagues, or clients, it’s natural to blame them. You have two choices.
A. You can be right, make them wrong, and be frustrated that people aren’t doing what you want them to do.
B. You can be persistently creative and keep applying different approaches until you find one that works.
by Eric Papp
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